Support
Contact Aaron Peterson at aaron@advantageagair.us for app support, privacy requests and accessibility feedback. Support is by text/email. Do not use this contact for time-critical flight communications.
Start here
- Use Practice to try sample capture cards without signing in, granting microphone permission or contacting speech/AI services.
- Sign in to use live services. Existing Google users can use Forgot password with the same email to set an email/password login.
- In Settings, enter your aircraft callsign and abbreviated callsign. Allow live audio when asked. AI readbacks need their own permission under Privacy & account.
- Tap Listen to turn on Listen lock. Check the visible listening status and input meter. Quiet periods and reply playback leave the lock on. To stop, tap Listen locked, then Stop listening. Transmit plays device audio; operate radio PTT separately with a tested connection.
Common problems
- No incoming words
- Check internet, microphone permission and the selected input. Listen lock retries recoverable failures while the app is visible. Reconnect a missing USB device, then open Listen locked and choose Retry audio. If the lock is off, tap Listen. Check the status and gap warnings; silence alone does not stop listening.
- Listening stopped after changing apps
- Capture pauses when this app leaves the screen. Return and check the status. Temporary audio interruptions retry while Listen lock is on and the app is visible. Background pauses and disconnected devices may require opening the lock control and choosing Retry audio. The control shows Audio stopped or Restoring audio whenever capture is unavailable. If the lock is off, tap Listen. This version does not support background capture.
- Reply is unavailable
- Enable AI permission if desired. A draft can also be withheld for ambiguity, another aircraft, an incomplete correction or playback overlap. Clear single-instruction corrections can produce a draft marked Correction applied; check the original call before using it. Type a reply or use saved messages when appropriate.
- Cannot sign in
- Use Forgot password with the same email. Email support if verification or recovery fails.
- Privacy or account deletion
- Open Settings → Privacy & account. Delete my account removes your app account; clearing device data alone does not.
When reporting a problem
Include the build shown in Settings, your device model, iPadOS version, what you tapped and the visible error. Share transcripts or screenshots only if needed and remove sensitive information. You can report an inappropriate or unsafe AI draft here too.